Macintosh Tips

Exchange Hosting Service is compatible with Macintosh, and we welcome Mac users. We have a number of clients who use Macintosh. Although most of our tech support pages are written for Windows users, this page will provide some Mac specific instructions.

In order to get the full benefit of Exchange server functionality, you need to use Entourage 2004. You can download updates and Mac software from Microsoft at the following location:

http://www.microsoft.com/mac/download/

Exchange Server support is already built into Entourage 2004 and is greatly enhanced with Office 2004 for Mac Service Pack 2 (SP2). See below for more about SP2.

Exchange does support the traditional Internet email protocols POP3 and SMTP. Details you can use for that can be found under POP Client Configuration.

The following information is provided for configuration of Entourage; note the short version of the logon name used as account ID. If your complete logon name was girlygirl@yourdomain.com you would use girlygirl as the account ID and webville.net as the domain.

Server names depend on whether you are hosted on our Exchange 2003 or Exchange 2007 systems. Also Microsoft changed the nomenclature for server roles between Exchange 2003 and Exchange 2007. This is an oversimplification, but basically what used to be called a front-end server is now called a client access server and what used to be called a back-end server is now called a mailbox server.

Exchange 2003	Exchange 2007
Front End Server: secure.webville.net	Client Access Server: shelley5.webville.net
Back End Server: misty3.webville.net	Mailbox Server: shelley3.webville.net

Account Name: [Exchange Hosting Service]
Account ID: [edemo01]
Password:
Domain: [webville.net]
Exchange Server: [back end mailbox server]
Name: [Exchange Demo 1]
E-Mail Address: [edemo1@webville.net]

Mail
SMTP server: [front end client access server]

Directory
LDAP server: [front end client access server]

Public Folder server: [https://secure.webville.net/public] or [https://shelley5.webville.net/public]

The following screen shots and tips were provided by a client using OS X Tiger with Mac Office 2004 SP2. He noted, once all the settings are properly input, add your public folders to the favorite public folders, and be patient for all the data to be downloaded.

Click to enlarge

September, 2007
A client has provided the following useful information for our Entourage users.
In order to open another users folders in Entourage, you must be a delegate of the other user. Folder permissions alone are not enough. See our delegates page for more info.

Please help us improve our Mac support. If you find any problems with this information, or additional tips and tricks we should pass on to other Mac users, please let us know.