Tech Support

Email: Support@ExchangeHostingService.com
Phone: (609) 634-0667

Online tech support web pages are available to Exchange Hosting Service customers containing detailed, step-by-step instructions with screen shots covering the following areas:

New user setup support pages:

• Outlook profiles - How to create a new Outlook profile to access Exchange Hosting Service. 

Exchange and Outlook related support pages:

• DNS Server info for DNS and MX record questions.  
• HOSTS File Instructions - Download updated hosts files here for General or VPN use.
• Remote Desktop Support - get help now, sit back and let us do it.
• Server names for SMTP, POP3, IMAP, LDAP, etc.
• Exchange ActiveSync for Treo, Moto Q, Blackjack, etc.
• iPhone setup info - touching is believing.
• Storage Limits - What is a 100 MB mailbox? How storage limits work, why they're necessary, and tips and tricks to track down the items eating up all your space.
• Macintosh - Tips for configuring a Mac and downloading Outlook or the Entourage update for Mac.
• Changing your password.
• Password complexity requirements.
• VPN - Outlook Anywhere (RPC over HTTP) is the recommended method. We still offer VPN for people who are forced to use Windows 2000.
• Migration - How to move your mailbox data from where it is, to where you want it.
• Scheduling Resources - Exchange makes it easy to schedule resources such as conference rooms.
• Attachment Blocking - how to customize Outlook's configuration and gain access to blocked attachments.
• Public Folder Permissions - how to control access to your public folders.
• Public Folder Performance - fast or slow, it's up to you.
• Delegates - How to give assistants and colleagues limited access to your calendar, other folders, and permission to "Send As."
• Deleted Item Recovery and our backup / disaster recovery system.
• Working with Personal Folders - how to backup, restore or move Outlook data, how to create, delete and manage personal folder files.
• Differences between Outlook and Outlook Express - which is right for you and whether you need both.
• Configuring Outlook as a POP client.
• Firewall configuration.